Cancellation policy

Purchase Options Cancellation Policy

Mother Nourish Nurture offers selected products with a payment plan (instalment billing) option.

By selecting a payment plan at checkout, you authorise recurring instalment charges in accordance with the payment schedule displayed and agree to the terms below.
Instalment payments are processed automatically using the payment method provided at checkout.

Payment Plans (Instalment Billing)

If you purchase a product using a payment plan:

• You are committing to complete all scheduled instalment payments.
• Access to the digital product is provided immediately upon successful payment of the first instalment.
• Because digital products are delivered instantly and cannot be returned or revoked once accessed, payment plans cannot be cancelled or refunded for change of mind, mistaken purchase, non-use, or financial circumstances.
• Cancelling or disabling the payment method does not cancel the remaining payment obligation.
• Missed or failed payments may result in temporary suspension of access until payment is resolved.

If you experience a genuine technical issue accessing your product, please contact us and we will be happy to assist.

Subscription Products (Recurring Membership Billing)

This section applies to products sold as an ongoing membership or subscription, including Mother Nourish Nurture Village.

• Your subscription is billed automatically and recurs at the frequency shown at checkout, using the payment method on file, until you cancel.
• Village membership is added manually. You will be added to the private Mother Nourish Nurture Village community on Skool within 24 hours of successful payment, and will receive an invitation email directly from Skool (not from Mother Nourish Nurture). Please check your spam folder if it doesn't arrive.
• You may cancel your subscription at any time, at no cost, by signing in to your account on our store and cancelling from your order details. Cancellation takes effect at the end of your current paid billing period. No partial-period refunds are provided, but you will not be charged again. Subscriptions cannot be cancelled by leaving the Skool community, emailing support, or uninstalling the Skool app. To stop future billing, cancellations must be completed through your Mother Nourish Nurture customer account before your next renewal date.

• Your Village membership is billed and managed through your Mother Nourish Nurture account.Access to The Village community is provided as part of your active subscription. Leaving or removing yourself from the Skool community does not cancel your subscription or stop future subscription payments.

  If you wish to cancel your membership, you must do so through your Mother Nourish Nurture account at: https://mothernourishnurture.com/account. Once your subscription ends, your access to The Village and any associated member benefits will also end.

• You will retain access to the community until the end of the billing period you've already paid for, after which your access will be removed. However, if you cancelled during a free trial period, your access will be removed immediately and you will not be billed for the subscription.
• If a scheduled payment is missed or fails, your access may be suspended or you may be removed from the community until payment is resolved.
• If subscription pricing changes, we will notify you in advance of the change taking effect, and you may cancel before the new price applies to you.

We may remove a member from the community without refund of the remaining term where there has been a serious or repeated breach of the Community Guidelines (see Terms of Service).

Consumer Law

Nothing in this policy limits your rights under the Australian Consumer Law or any other applicable consumer protection laws. If a product is faulty or not as described, you may be entitled to a remedy as required by law.

If you have any questions regarding payment plans or billing, please contact us at hello@mothernourishnurture.com